Service & Repair

At GtS, we support what we sell.

With the combination of experience and qualifications, our technicians are factory-trained and certified by our top suppliers to ensure quality workmanship and prompt warranty repairs. Our commitment to speedy turn-around time and quality means that our service center are kept current with the latest technologies, and equipment to help improve your productivity in the field.

Why get your equipment serviced?

Ongoing maintenance is crucial in ensuring your equipment operates as efficiently as possible. External factors, such as the ones listed below, affect the quality and performance of your equipment:

  • Wear and tear with use

  • Bumps and knocks during transit

  • Large changes in operating temperature

Regular servicing is highly recommended to ensure your equipment remains in excellent condition.

How often should you have your equipment serviced?

Performing regular maintenance according to our recommended maintenance schedule is the best way to keep your equipment working in optimal condition and ensuring its longevity. View our recommendations below.


Optical instruments

Product: Robotic or Conventional Total Stations, Auto-levels, and more

Recommended maintenance schedule: Annual calibration and servicing

Measurement errors will change over time, due to the factors listed above. In addition, we recommend having Optical instruments serviced:

  • After any accidental knock or drop

  • If gross changes in performance are observed

  • Prior to a project requiring the highest performance and up-to-date-certification


GPS/GNSS receivers and data collectors

Recommended maintenance schedule: Annual Servicing

GNSS technology and data collection tools are constantly evolving and improving. Our service centres work closely with equipment manufacturers to stay up to date with the latest device firmware, application software,and service bulletins to ensure we have the tools to keep your equipment up-to-date and working to its full potential.